For You Like Family, Because You Are
Collaboration, Accountability, Respect, Excellence, Service
The objective of the CARES initiative is to inspire a culture of engagement within Health Sciences that supports an Extraordinary Experience for both internal and external customers.
CARES represents HUHS's Strategic Values: Collaboration, Accountability, Respect, Excellence, Service.
Ms. Jasmine Hill, Medical Assistant
Department of Medicine, Hematology
Howard University Faculty Practice Plan
The CARES team is comprised of Howard University Health Sciences employees representing the Colleges of Medicine, Dentistry, Nursing and Allied Health Sciences, and Pharmacy, as well as the Louis Stokes Health Sciences Library, Howard University Hospital, and the Howard University Faculty Practice Plan. CARES is committed to fostering a workplace culture that ensures excellence for all of our customers (patients, their families and guests, students, vendors and employees). CARES is founded on the Health Sciences’ Standards of Behavior: Collaboration, Accountability, Respect, Excellence, Service. Through consistent employee engagement and year-round training, CARES promotes these standards of behavior to ensure that our customers enjoy an extraordinary experience.
How CARES Came to Be
Health Sciences’ led a strategic planning process that took place close to three years ago. It was during this process that CARES came to be. HUHS’ strategic values were formally identified at that time as collaboration, accountability, respect, excellence and service. It quickly became obvious that when put in a specific order, the strategic values created the acronym CARES, perfectly matched to Howard’s mission to serve. And from that moment, CARES was born and has grown into the cultural experience that we all know it to be today.